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Front Desk Person Immediate replacement

Front Desk Person – Call 239-642-6909 Pat to schedule interview. The Front Desk person is accountable for the safety and security of the facilities they protect. The position is half foot patrol and half front desk concierge. Upscale beachfront building environment Must be experienced with customer service techniques. Schedule: Monday – Friday 4:00 p.m. to 11:00 p.m. Essential Functions: May be asked to perform a variety of duties including: • Ensure the facility is provided with high-quality security services to protect people and property. • Extensive Customer Service skills • Build, improve, and maintain effective relationships with the client, employees, and guests. • Report safety concerns, security breaches, and unusual circumstances verbally and in writing. • Handle security issues and emergencies according to protocol. • Understand site-specific operations, including manuals and post orders. • Ensure a positive “Customer Experience” for all visitors, guests, etc • Greet guests and employees in a cheerful and welcoming manner. • Answer questions, and assist guests and employees. • Remain flexible to ever-changing the environment; adapts well to different situations. • Patrol the facility on foot. • Answer phones, greet guests and employees • Write detailed narrative reports, maintain daily activity reports (DARs) • Respond to emergencies requiring security assistance • Other duties as assigned

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Current BOD

  • Shari Fairchild President
  • Bill Holmes, Vice President
  • Paula Warner, Treasurer
  • Zulima Rossey, Secretary
  • John Cook, Director
  • Ali Pool, Director
  • Cheryl Kraus-Dampier, Director

Message from President

Since 1995 the Community Association Managers of Marco Island has proudly served its community and members. Though many changes over the years have influenced the way in which our business is conducted. Members taking the opportunity to help and learn from one another has not. Both Managers and Associates work diligently to service our community associations. Factors such as time constraints, workforce availability and severe weather challenge us all. Overcoming these obstacles with education, technological advances, quality mentoring and networking are shining keys to our success. Everyone’s input and participation is an essential part of this organization. I am honored to serve as President of this fine group filled with so many professional and talented members. Please feel free to contact me with any questions or suggestions that you may have.

President, Shari Fairchild

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